Job Description

Job Description

Job Description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

As the Art Director for the Consumer Experience (CX) Team, you'll shape how StubHub is seen, felt, and remembered. You'll define and evolve our brand system—from strategy to craft—bringing it to life across product, marketing, and every fan touchpoint. With a sharp eye and bold vision, you'll lead brand expression within the product while bridging efforts across channels to create a unified, emotionally resonant experience. You'll both set direction and get hands-on—partnering with designers, product managers, engineers, marketers, and more to scale our brand with intention and impact.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

About the team:

StubHub's Design Team is growing, and this role will give you an opportunity to directly impact millions of fans who interact with our platform every day. If you're passionate about creating world-class user experience and want to be part of a team that is reimagining every aspect of live events, we would love to hear from you.

What You'll Do:

• Define and lead the vision for StubHub's brand identity—building emotional connection with fans and inspiring excitement around live events
• Own key elements of the design system related to brand expression, including illustration, photography, imagery, and motion
• Partner with product and content designers, engineers, and PMs to deliver emotionally resonant product experiences that reflect and elevate brand
• Act as a brand steward across the company—ensuring consistency, coherence, and scalability of brand assets across product, marketing, and partner channels
• Identify and prioritize high-impact brand moments across the customer journey, taking initiatives from concept to execution
• Leverage qualitative insights and A/B testing to inform design decisions and iterate toward more effective brand expression
• Translate brand value into business value—clearly communicating design rationale and impact to non-design stakeholders
• Ensure creative quality and momentum across multiple projects, maintaining high standards while navigating pace
• Contribute to a culture of craft and collaboration, offering guidance and inspiration to elevate the work of others

What You've Done:

• 8+ years of professional experience with communication, product, or branding design
• Bachelor's degree in Graphic design, Interaction Design, or a related field—or equivalent practical experience
• Portfolio showcasing direct contributions to brand identity and visual systems, with mastery of craft across multiple creative mediums.
• Proven ability to define, document, and scale brand systems that support both product and marketing use cases
• Strong knowledge of iOS, Android and web design
• Expertise in design and prototyping tools such as Figma and Adobe Creative Suite
• Comfortable in a fast-paced, iterative product development process

Mindset that excels at StubHub:

• A strong desire to learn and grow with the company
• A team-first mindset that prioritizes the success of the company
• Resilience and adaptability in response to changes and challenges
• Proactivity in solving problems and identifying opportunities to improve

What We Offer:

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$150,000—$220,000 USD

About Us

StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

For California Residents: California Job Applicant Privacy Notice found here

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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