We are seeking a dynamic, professional, energetic communicator with a successful selling track record (preferred) in collegiate, minor league and/or professional sports. Our Atlanta United FC Ticket Sales team is responsible for helping the franchise meet its financial goals while delivering the highest levels of customer service. This is a seasonal sales role located at Mercedes-Benz Stadium in downtown Atlanta. Responsibilities include generating revenue mainly via phone with a daily expectation of 5-6 hours of phone time through 50-100 calls per day; developing, enhancing and maintaining relationships with season ticket members by phone, email and in person; selling through outbound sales calls, online meetings, and individuals in the area to sell tickets; answering incoming telephone calls including requests such as account profile changes, account balance inquiries, matchday questions; collecting season ticket member information and managing customer records within Archtics and CRM; communicating upcoming promotions and other season ticket member benefit information; performing basic office functions as needed; attaining ticket sales using tools such as social selling techniques and live chat; working information booths at various community events to focus on lead generation; prospecting new companies and other organizations to establish a personal lead base; establishing relationships with large group prospects for referral and up-sell business; helping answer incoming sales calls utilizing up-selling techniques. Qualifications include a Bachelor’s degree or 1-2 years equivalent in telemarketing and/or sales experience with a team or athletic department; advanced level Spanish fluency preferred; working knowledge of other languages is a plus. Required skills include competitiveness, creativity, professionalism, maturity, good listening, self-starting, commitment to team concept, customer service skills, positive attitude, willingness to work long hours including weekends and holidays, excellent knowledge of PC systems including Word, Excel and database related packages, and working knowledge of Archtics or CRM is a plus.
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