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Join to apply for the Kiosk Agent role at Advantage Car Rental 2 years ago Be among the first 25 applicants Join to apply for the Kiosk Agent role at Advantage Car Rental Position Summary Responsible for rental returns, valet (if applicable), upgrade and incremental sales, as well as rental return accountabilities, such as monitoring for empty fuel tanks, potential vehicle damage and signature on tablets. 2697, Description Position Summary Responsible for rental returns, valet (if applicable), upgrade and incremental sales, as well as rental return accountabilities, such as monitoring for empty fuel tanks, potential vehicle damage and signature on tablets. Duties And Responsibilities Interacts with customers to review customer rental contract, ensure vehicle keys match rental contract, and show customers to their rental vehicles Upon vehicle return, conduct vehicle inspection for damage, fuel level and lost and found items, as well as review of bill and obtain customer signature Sells vehicle upgrades and other incremental sales products when customers arrive from the rental desk to pick up their rental vehicle Reviews vehicles for damage upon return, filling out the required claims paperwork (accident / incident report) in a timely and accurate manner when necessary Answers customer questions while providing directions when requested Secure all vehicle keys May be required to assist customers with luggage into and out of vehicle May be required to move vehicles May have to support vehicle cleaning upon return Other duties as required Qualifications High school diploma or GED required Minimum 1 year in car rental industry preferred, or relevant experience in a customer service environment Ability to pay attention to detail Exceptional interpersonal and relationship building skills required Demonstrate strong verbal and written communication skills Strong organizational skills and the ability to multi-task Must have the ability to manage stressful or unusual situations in order to maintain good customer service Must have basic computer navigation skills and knowledge of Microsoft Office Applications Must be willing to wear company uniforms Must have a valid driver's license Must have the flexibility to work day and/or evening hours, as well as weekends/holidays as needed Must be authorized to work in the United States Ability to communicate in other languages (Spanish, French, Portuguese, Hebrew, German, etc.) is a plus. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Other Industries Truck Transportation Referrals increase your chances of interviewing at Advantage Car Rental by 2x Get notified about new Agent jobs in Honolulu, HI . Front Office Agent (Guest Service Agent) - Front Office - On Call Airline Agent Premium Club - Part Time - HNL Front Office Agent (Guest Service Agent) - Front Office - Casual Guest Experience and Screening Agent (Honolulu) Front Desk Agent-Full Time (English & Japanese Speaking), $34.04/Hour Account Associate - State Farm Agent Team Member Pearl City, HI $40,000.00-$50,000.00 6 months ago Leasing Agent I/COS (Meheula Vista I-IV 1490,1491,1492,1497) Criminal Investigator (Special Agent) - $40,000 Recruitment Incentive We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Advantage Car Rental

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