Job Description

Mara Server

The Four Seasons Hotel Minneapolis seeks a Mara Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Approximate service dates: June 2025 - September 2025.

The Mara Server is an essential member of the team. Servers will be responsible for creating a memorable dining experience for guests and residents, providing exceptional and anticipatory service while showcasing a knowledgeable understanding of the menu and preparation methods.

Responsibilities include (but are not limited to):

• Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item's origin, taste, and preparation methods.
• Communicate guest orders including any special needs or requests to the kitchen and bar using the hotels point-of-sales system; coordinate food and beverage timings.
• Check completed kitchen orders with the guests original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• Breakdown, clean and set-up of tables and chairs.
• Work harmoniously and professionally with co-workers and supervisors.
• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of food & beverage when needed.

Preferred qualifications and skills:

• Minimum of 2-3 years experience in food & beverage and previous experience as a server, preferably in a luxury hotel or resort.
• Knowledge of Minneapolis and surrounding areas, highly desirable, however not required.
• Ability to work a flexible schedule including weekdays, weekends, and holidays shifts.
• Ability to carry and balance a tray and accurately process cash and credit card transactions.
• Ability to multi-task in a high volume and demanding environment.
• Strong problem-solving skills, ability to handle difficult situations and guests.
• Requires reading, writing and oral proficiency in the English language.
• TIPS & ServSafe certified.

Four Seasons Hotel & Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the citys pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Managements US headquarters. Key features will include Gavin Kaysen, local celebrity chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtowns only luxury spa and a 5000 sq. ft. pool deck.

Service culture: Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the worlds best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.

What you can expect:

• Competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:
• Wage: $15.97 per hour + tips
• Parking discount
• Staff lounge and cafeteria space with city view
• 401(k) retirement plan
• Daily meals inspired by award-winning chefs
• Uniforms and uniform care

Candidates must have valid work authorization in the US. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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